The printed packet
Some travelers want paper, and paper is a fine backup for everyone else. Every departure can print a paper packet — the same content the app carries, laid out black on white for a home printer — plus a sheet of cut-out join-code slips, one per traveler.
Printing it
- Open the departure in the dashboard.
- In the Offline bundle card at the top of the page, click Print paper packet.
- Review the preview, then click Print. It goes through your browser's normal print dialog, so "print to PDF" works too if you would rather email it or send it to a print shop.
The packet is deliberately plain: black on white, no app chrome, your logo and agency name on the cover. It is designed to be photocopied without turning to mud.
What is in the pack
- A cover — your logo, the tour and departure names, the dates, the guide's name and phone, and your office phone.
- Day by day — every itinerary day with its events, times, places, and your notes, in the order they happen.
- Hotels — name, city, nights, address, phone, Wi-Fi name and password, breakfast hours, and (if you entered one) the address in local script with a "show this to a taxi driver" label.
- Flights — a table of group flights with airports and times.
- What to pack — the departure's packing list with real checkboxes, because this is the one page a traveler actually carries to the wardrobe. (App ticks never leave the traveler's phone, so nothing here is pre-filled.)
- Country guide — the emergency number set large, embassy details, money with the rate date, tipping, language, plug type, and the phrase table.
- Join-code slips — the last section, one slip per traveler.
The join-code slips
Each slip carries your agency name, the traveler's name, their personal six-character join code set large, and a QR code. Scanning the QR with a phone camera walks the traveler through joining; typing the code into the app after tapping Join does the same thing. The code is everything they need — no passwords, no accounts.
Cut the slips apart and hand each traveler theirs at the welcome meeting, or mail them with the final documents. A slip is also the answer for a traveler with no email address — the code on paper works exactly like the code in an email.
Paper prints the working copy
The packet shows the dashboard's content as it stands right now — the working copy, not the last published version. If you have edited anything since you last published, guests' phones keep showing the published version until you publish again, while a fresh printout would show the edits. The print page tells you exactly this before you print, and the cover is stamped either "working copy — last published version N" or "DRAFT — not yet published," plus the date it was printed.
The practical habit: publish first, then print. Do both on the same day and paper and phones will agree. And since nothing needs to be published for paper to print, you can also use the packet the other way around — as a proof to read on a desk before the itinerary ever reaches a phone.
Trouble printing? Write to [email protected].