A tour operator app for small group tours
Your whole tour, in their pocket.
Even with no signal.
Cordelle is a white-label tour app you license and brand as your own. Itinerary, hotels, flights and messages are saved on each phone, so all of it reads with no signal — and the app is only the part your travelers see.
- Will my travelers manage it? No account, no password: a six-character code opens the trip, in large type. What they see
- What if something goes wrong on the road? Your guide gets the roster, a headcount that needs no signal, and every SOS, on every plan. Guide mode
- How much work is it for my office? Paste last season’s itinerary, check the draft, publish, send the codes — and the office remembers your travelers, their paperwork and their balances for next season. The office side
- What does it cost? $99 a month for Companion or $199 for Pro, two months free if you pay yearly. Per agency, never per traveler, after a 30-day free trial. Pricing
New On Pro and the free trial: a group chat for each trip, text only and off until your office turns it on. How it works
Can I see it before I pay?
Put a real trip on your own phone. No account, no call.
Install the traveler app and type the code, and a real trip through Portugal — already on its second day, with today's plan, tonight's hotel and the flights — is on your phone in about a minute. Then switch on airplane mode: it keeps working. Want the guide’s side too? Ask us for the guide code.
Demo join code
QHBLJL
Or open cordelle.io/j/QHBLJL on the phone itself — it shows this code and the right store for that phone. The trip runs on our own demo agency, so nothing you see belongs to a real tour company — and the one screen it leaves out is the group chat, which only opens once a tour company switches it on for its own trip.
Is it just an app for my travelers?
One system: the app in their pocket, the guest book in your office, your tours on the web.
Will my travelers manage it?
The printed packet, on their phone. It keeps working when the signal stops.
It is built for motorcoach and escorted tours, bank travel clubs, church and alumni groups, and any operator whose travelers are in their sixties and seventies. They download one app, type six characters, and the whole trip is saved on the phone, in large type (19px body text).
- Opens on today: what’s happening now and what’s next, not a menu.
- Every day in order, with times, places and your notes.
- Updates when you publish, with no reprinting: the change reaches each phone the next time it is online.
- Hotels with addresses and phone numbers, with tonight’s marked.
- Flights with times local to each airport and the confirmation code.
- A taxi card: the one screen designed to be read by somebody else.
- Country basics with a money converter, and a packing list you write and they tick.
- An emergency page: local emergency number, your office line, your guide’s number and tonight’s hotel, always offline.
- Live flight status (Pro plan): gate and terminal, delays, cancellations and the baggage belt, always stamped with when we last heard.
Downloaded before departure, read from the phone.
Cordelle downloads the whole trip before departure, and every traveler screen reads from what is saved on the phone — so no screen needs a network to open, and the main screens show when they last synced. In detail: using the app offline and getting the app.
What happens when something goes wrong on the road?
Somebody has to keep forty people together.
Guide mode is the app for that job.
Whoever leads the group (guide, tour director or tour leader) signs in with a guide code and gets a different app: the roster with your office’s care notes, a headcount, a message to everyone or just the people it’s about, and SOS alerts. Guide mode is included on every plan.
Somebody presses SOS
Every guide phone on the departure is sent a push — “SOS — Ruth Delgado needs help” — a red card takes over the top of the guide’s home screen with their name, and Locations pins them first with the time, how precise the position is, and a button that dials.
One tap on “I’ve got them” tells the traveler’s phone: Your guide is on it. If that tap doesn’t reach us, the guide is told the traveler’s phone has not been told.
- Headcount with no signal: the roster, care notes, headcount, the day’s plan and every emergency number are read from the phone.
- The names of whoever hasn’t read a message, not a delivery percentage (see the next section).
- Care notes unlock with a PIN the guide sets; the emergency numbers are never locked.
- A guide can message the group and close an SOS, but cannot change a day, a traveler, a hotel or a flight.
- One tap in the dashboard issues a new guide code and signs the old phone out.
- Location sharing is off until a traveler turns it on, runs an hour at a time and expires by itself, never in the background; an SOS can send a position once even with sharing off.
See everything guide mode does
In detail: guides and guide mode, roster and headcount, messaging the group, the emergency screen and location sharing and safety.
When plans change, does everyone hear?
One message reaches the whole group, and you see who hasn’t read it.
Each traveler gets a push notification and keeps the message in their Inbox to re-read, not lost in a group text.
Message the group from your desk
Send the group a message from the dashboard and see who hasn’t read it. You and the guide share one list, labeled with who sent each message.
New on Pro: a group chat for each trip
- One text-only group per trip, on Pro and the free trial, off until your office turns it on.
- Travelers accept the rules before writing, and can report a message.
- Your guide and office can remove a message or stop someone posting.
- Posting closes two days after the trip at the latest, and posts are deleted 30 days after it.
- No photos, no private messages. Urgent news still goes to every Inbox.
Will it look like my company?
It's your app — and your tour catalog site. We just keep them running.
Pick a palette or set your own, upload your logo, and the same app becomes yours from the moment the join code is accepted.
Same screen, same build: only the operator's two colors changed, and text contrast is re-derived for every palette automatically.
- Eight ready palettes besides Cordelle’s own, or your own accent and neutral in hex.
- One palette paints both surfaces: the traveler app and, on Pro, your public tour catalog site — pick a swatch above and watch them change together.
- Your logo on the home screen, the join confirmation and the printed packet.
- Contrast enforced by maths, not taste. Every derived color is checked against WCAG AA and adjusted until it passes — including your brand color if it has to be.
- Cordelle’s name appears in exactly two places, both before your trip is on their phone: the app-store listing they download from, and the join screen.
- No per-agency App Store listing to maintain. One app, your identity inside it.
How much work is it for my office?
The dashboard is where the work actually happens.
Setting up this tour operator software takes three steps, and none of them involve talking to us.
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1
Sign up and brand it
Create your agency, pick your colors, upload your logo. A one-click sample tour shows you the shape of it before you type anything real.
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2
Build a departure
Paste last season’s itinerary and let the import draft it for you, clone a departure you’ve already run, or type it in. Bring the roster from a CSV or straight from WeTravel — or, on Pro, let your own booking system send the whole departure.
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3
Send the codes
Publish, then email every traveler their join code. The email walks them to the app; they type six characters, and the whole trip is on their phone.
Between trips, the dashboard is your CRM — in plain terms, a guest book with the paperwork and the money attached.
None of it ever appears in a traveler’s app — the office side is yours alone, and it comes with every plan.
The season, remembered
- One guest book across seasons: who traveled, when, and how to reach them — new rosters file themselves in by email, and repeat guests get a badge on the roster.
- Notes, to-dos and call lists: “call the Hendersons about the balcony room” finally leaves the sticky note — and call lists come from your own trip history.
- Rooming lists and coach seating, printed in the packet and exported per hotel with names and rooms only.
- Inquiries from your catalog site land next to the guest book, matched by email. (Pro plan)
In detail: the office side, between trips · guest book · paperwork & money.
- Your guide goes out with the trip: a headcount with no signal, SOS alerts and the names of who hasn’t read a message. See guide mode and messaging from your desk.
- A readiness grid, worst first: who never joined, each with their phone number.
- A printed packet for anyone who still wants paper; its tear-off slips have a QR that opens that traveler’s trip.
- Edits stay private until you publish, and departures turn themselves on the morning they start.
Rather not build the first one yourself? Send us last season's itinerary and your first departure is built in two business days, ready for you to check and publish. Building it means we read your itinerary and, if you send one, your roster, so we only do it with your written OK — say so in the email, and nothing is typed in until you have.
Already have a booking system? On Pro and the trial it can send whole departures, message the group and hear back over signed webhooks, with the dashboard left closed. See the developer page, what the API does and Zapier and WeTravel.
What does it cost?
Priced per agency, not per traveler.
A flat fee per agency — monthly, or yearly with two months free — never a charge per head. Both plans run the whole trip — the traveler app, guide mode on every departure, location sharing, the location map, the printed packet, the guest book with its paperwork and money records, your branding. Pro adds room to run every season at once, live flight status, the full API, a moderated, text-only group chat for each departure, and a public tour catalog site with an inquiry form.
Companion
$99/month $80/month
Billed monthly. Cancel any time.Billed once a year ($960) — or $99 month to month. Two months free.
- Up to 10 active departures
- Up to 250 travelers a year
- Guide mode, the location map and the printed packet included
- Your colors and logo
- Email support — best effort
Pro
$199/month $165/month
Billed monthly. Cancel any time.Billed once a year ($1,980) — or $199 month to month. Two months free.
- Unlimited active departures
- Up to 1,000 travelers a year
- Everything in Companion
- Live flight status — gates, delays and baggage belts, pushed to every phone
- Full API — your booking system sends whole departures, messages the group and hears back over signed webhooks
- Group chat — a text-only group for each departure, off until your office turns it on, moderated by your guide and your office, and gone 30 days after the trip
- Tour catalog site — a public page of your tours at an address you claim, with an inquiry form that lands in your dashboard
- Priority support — email answered by the next business day
Branded
Let's talk
- Everything in Pro
- Your own App Store listing, built with you
- Custom onboarding
- Scoped per agency; setup fee applies
The fine print, in plain words
- Every plan starts with a 30-day free trial with Pro's limits.
- Add a card to begin — it isn't charged until the trial ends (or at checkout, if fewer than two days of it remain), and canceling before then costs nothing.
- Pay for the year and get two months free: $960 for Companion and $1,980 for Pro — $80 and $165 a month — charged once, for the full twelve months, when the subscription starts billing. Or pay month to month: $99 and $199.
- After the trial there are no refunds on either: cancel whenever you like and you keep the plan through the end of the month — or the year — you have already paid for.
- Traveler allowances are counted per calendar year and shown in your billing page — going over prompts an upgrade, it never cuts a running tour off.
Getting started walks through the trial step by step, from signup to your first published departure.
Would you rather talk to a person first?
Tell us about your tours.
Signup is self-serve — create your agency at app.cordelle.io, start your 30-day trial, and you can be building your first tour today.
Send a few details and a person writes back, usually within a business day. Prefer email? [email protected], or ask for a call.