Moving to a new phone

There is no account to move and no password to remember. On the new phone, you install the app and enter the same 6-character code again. That is the whole procedure.

On the new phone

1. Put the Cordelle app on your new phone — the steps are in Getting the app. (The link in your welcome email takes you to the right place.)
2. Open it. You will see Enter your trip code.
3. Type the same 6 characters from your welcome email or paper slip, then tap Join my trip. (You need internet for this one step.)

Your whole trip downloads again — itinerary, hotels, flights, packing list, emergency numbers — and every message from your guide reappears in the Inbox.

Lost the code?

• Search your email for a message from your tour company — the code is in your welcome email.
• Call your tour company; they can read it to you.
• Already traveling? Your guide can look your code up on their own phone and read it to you on the spot.

Two small things that do not move over

A couple of things are deliberately saved only on the phone itself, so they start fresh on a new one:

• Your packing list ticks. The list itself comes back; the ticks start over.
• Your room number, if you had typed it in on the Hotels page.

Tidying up the old phone

If the old phone is staying in a drawer at home, you can leave it alone — the trip on it will simply go stale. If you would rather clear it off, or the phone is going to someone else:

1. On the old phone, open the Info tab and tap Settings.
2. Tap Leave trip… at the bottom.
3. Confirm with Yes, leave the trip.

That removes the trip and all messages from that phone. It does not affect your new phone, and you could always join again later with the same code.